Mission Statement and Core Values

Mission Statement

LightSpring Virtual Veterinary Care’s mission is to deliver timely and compassionate veterinary care to Virginia’s animals through accessible telemedicine. We are committed to empowering animal owners with education, support, and professional guidance, serving as a valuable complement to traditional veterinary care.

Core Values

Compassion

We approach every animal and owner with genuine empathy and understanding, recognizing that each has unique needs and circumstances.

Communication

We pride ourselves on clear, consistent, and thorough communication with clients, ensuring they fully understand their animals’ health status, treatment options, and care instructions.

Accessibility

We strive to make quality veterinary care available to all animals in Virginia, overcoming geographic, mobility, and scheduling barriers.

Partnership

We work collaboratively with animal owners and other veterinarians, serving as an extension of the care team rather than a replacement.

Education

We empower animal owners with knowledge and resources to become more effective caretakers for their animals’ health and wellness.

Innovation

We embrace technological advances to continuously improve telehealth delivery while maintaining the highest standard of veterinary medicine.

Integrity

We provide honest assessments and recommendations, including clear recognition of when telehealth is not sufficient and in-person care is needed.

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